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Our Return Policy

You may return any unopened items sold and fulfilled by thecuresafety.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (i.e. you received an incorrect or defective item).

To return an item, please e-mail us at dan@thecuresafety.com or call us toll free at 866-553-8816.

Items that are opened or returned more than 30 days after delivery will receive a partial refund. In these cases, the amount of your refund depends on several factors:

  • The cost of return shipping is deducted from your refund if the return is not the result of our error.
  • Items that meet our returns guidelines will receive a full refund.
  • Items that do not meet our returns guidelines will receive only partial refunds:
    • Any unopened item in original condition that is returned more than 30 days after delivery: 80% of item's price.
    • Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item's price.
  • If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.
  • If you used a gift certificate or coupon to pay for all or part of an item you want to return, that part of your refund will be credited to your account for use on a future purchase. Please note that the original expiration date will still apply.
  • If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount of the promotional offer, as these discounts were deducted from the original purchase amount.

If after reading this information, you feel that the amount of your refund was incorrect, please e-mail us at dan@thecuresafety.com or call us toll free at 866-553-8816.

We will notify you via e-mail of your refund once we've received and processed the returned item. In most cases, we will issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving your return. If you paid directly from your bank account, it may take up to 10 additional business days for the credit to be posted to your bank account. If you paid by check, it will take longer for you to receive the refund.

www.thecuresafety.com
4950 Grover St
Omaha, NE 68106
(402) 553-8816
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